Each state is responsible to regulate the the scope of assisted living services to be delivered to residents. In Connecticut, New Hampshire and Maine, assisted living residences are regulated by the health agency while in Massachusetts, the Executive Office of Elder Affairs certifies assisted living residences. As such, the ability of the nursing departments at Everbrook communities to provide all the care and services residents need will depend on the form of license or certification issued by the state.

Generally, all assisted living residences perform an assessment that drives development of a service plan that scopes out all the personal care and nursing oversight to be delivered to residents. All Everbrook Senior Living communities assist with medication self-administration and will endeavor to have appropriate staff available to administer medications to residents.

All Everbrook communities offer tiered care levels so residents can receive the right amount of care given their health status. The cost for each care level is calculated based on the amount of resources and complexity of services expected to be utilized during encounters, including direct-care staff-time such as assistance, indirect-staff-time such as managing a care plan, and overhead. Included within each level of care is our base-level medication management plan that permits delegation of certain aspects of medication management to qualified assistants who assist with self-administration of routine medications, that is medication regimens which have low risk of adverse consequence if taken incorrectly and through pathways within which unlicensed staff are competent to assist. Assistance with complex medication regimens will be performed by licensed nursing staff at a higher cost as set forth in the levels of medication management segment of the matrix.